Terms of Service

CoffeeProphet — Turkish Coffee Cup Reading App

Effective Date: January 1, 2026 · Last Updated: April 16, 2026
Dinkel AI & MEDIA TECH GmbH · Simmeringer Hauptstraße 24/220, 1110 Vienna, Austria

1. Agreement and Acceptance of Terms

Please carefully read these Terms of Service ("Terms") before using the CoffeeProphet application ("App"). By using the App, you confirm that you have read, understood, and agree to these Terms.

These Terms are governed by Austrian law. For users in the European Union, GDPR and the Consumer Rights Directive (2011/83/EU) additionally apply.

The current version of these Terms is always available at coffeeprophet.net/terms and in the App under Settings → Legal → Terms of Service.

2. What CoffeeProphet Is

2.1. Application Definition

CoffeeProphet is a cultural entertainment application that uses artificial intelligence (AI) to analyze photographs of coffee grounds and generate text interpretations based on visual patterns and user questions.

• Platforms: Android (Google Play), Web (coffeeprophet.net/app/), iOS (in preparation)
• Model: Freemium (free first reading + paid options)
• Technology: Image analysis via OpenAI GPT-5.2 Vision
• Languages: English, Turkish, Russian, Ukrainian, Serbian
• Cultural basis: Turkish coffee cup reading (tasseography), recognized by UNESCO in 2013 as Intangible Cultural Heritage

2.2. Entertainment Disclaimer

2.3. Nature of Interpretations

Interpretations are generated by artificial intelligence based on visual pattern analysis. They have no scientific basis, no proven predictive value, and should not be used for making important decisions. Any resemblance to real events is coincidental. This is cultural entertainment, similar to reading a horoscope in a magazine.

3. Age Restrictions

Minimum age: 4+ years (per App Store / Google Play classification).

Users under 13: May use the app with parental or guardian consent and supervision.

Users 13–18: May use the app independently; parental consent may be required for paid subscriptions in some jurisdictions.

4. Acceptable Use Policy

By using the App, you agree NOT to:

• Violate any law or regulation
• Upload viruses, malware, or attempt to hack the app or servers
• Upload obscene, violent, or hateful content
• Use bots, scrapers, or automated tools
• Manipulate ratings or reviews
• Create multiple accounts to bypass restrictions
• Impersonate another person or the developer

Violations may result in a warning, access restriction, or permanent account ban without refund.

5. Subscriptions and Payments

5.1. Plans

5.2. Payment Processing

Payments are processed through:

• Google Play Billing (Android app)
• Stripe (Web / Telegram Mini App)
• Apple App Store (iOS — in preparation)

We do not process or store your payment card information directly.

5.3. Automatic Renewal

5.4. How to Cancel

Android: Google Play Store → Profile → Payments & subscriptions → Subscriptions → CoffeeProphet → Cancel

Web (Stripe): Contact support@sonaya.ai to cancel

Important: Deleting the app does NOT cancel your subscription. You must cancel through the payment platform.

5.5. Refunds

Refunds are processed through the respective payment platform:

• Google Play: Request refund (within 7 days)
• Apple: reportaproblem.apple.com (within 14 days)
• Stripe (Web): Email support@sonaya.ai

6. Intellectual Property

What We Own

Dinkel AI & MEDIA TECH GmbH owns the application code, UI design, graphics, "CoffeeProphet" name and logo, algorithms, and text content.

Your Content

Photos you upload remain your property. We do not claim copyright on your photos. Reading results are generated by AI — you may use and share them freely.

Restrictions

You may not copy, modify, reverse-engineer, or redistribute the app code. You may not use the CoffeeProphet brand for commercial purposes.

7. Disclaimers and Limitation of Liability

App Provided "AS IS"

The app is provided as-is with no warranties, express or implied. We do not guarantee that interpretations will be meaningful, that the app will be error-free, available 24/7, or compatible with all devices.

Limitation of Liability

To the maximum extent permitted by Austrian law, our liability is limited to €9 or the cost of your subscription for the last 3 months, whichever is greater. We are not liable for indirect, incidental, or punitive damages.

8. Dispute Resolution

These Terms are governed by Austrian law. All disputes are resolved in Vienna, Austria courts.

Resolution Process

1. Contact us first: support@sonaya.ai — we respond within 30 days
2. EU Alternative Dispute Resolution: ec.europa.eu/consumers/odr/
3. Court proceedings: Vienna, Austria — Austrian law

9. Your Rights

• Cancel subscription at any time (free, no penalties)
• Delete your account at any time (Settings → Account → Delete)
• Request a copy of all your data (GDPR Article 15)
• All GDPR rights (access, rectification, erasure, restriction, portability, objection)

For details, see our Privacy Policy.

10. Service Changes

We may discontinue the service, remove features, or change prices at any time. We will provide at least 30 days notice and refund the proportional unused subscription period.

11. General Provisions

• Entire agreement: These Terms and the Privacy Policy constitute the full agreement between you and us.
• Severability: If any provision is found invalid, the remaining provisions remain in force.
• Force majeure: We are not liable for failure caused by natural disasters, war, pandemic, or infrastructure outages beyond our control.
• Language: The English version of these Terms is authoritative. Translations are for convenience only.

12. EU Consumer Information

If you are a consumer in the European Union:

• 14-day right of withdrawal after purchase
• Right to complaint: Austrian Data Protection Authority — dsb.gv.at
• European Online Dispute Resolution: ec.europa.eu/consumers/odr/

13. Contact

Version 1.1 · April 16, 2026